Tag Archives: security threat

Affinity Gaming and Trustwave legal action

A post from Chris Cope CISM, CISSP, MInstISP, CESG Certified Professional, PCBCM, ISO27001 Lead Auditor  and Advent IM Security Consultant

It had to happen at some point;  a cyber security company is being sued by a customer for not delivering the goods.  Las Vegas based Affinity gaming has initiated legal proceedings against Chicago firm Trustwave for making representations that were untrue and for carrying out work which was ‘woefully inadequate’.  The point of contention was a hack on the casino’s payment card system in 2013.  Affinity allege that Trustwave concluded that the intrusion had been contained and dealt with, but the casino operators later suspected this was not the case and engaged another security consultant, Mandiant, to confirm.  The breach had not, allegedly, been contained and now Affinity is looking to obtain damages from Trustwave.

This is not the place to suggest what did or didn’t happen; that will be discussed, at considerable length I suspect, in the American courts.  Rather, a better topic for discussion is that of contractor liability.  This lawsuit is a bit of a first for the cyber security industry, although the concept of suing contractors for damages is by no means new.  Countless companies and individuals have been sued for breaches of contract or for tort damages.  I suspect it was only a matter of time before our industry saw similar action.  But this should be taken as a wake up call.

In English Law, a consultancy firm is seen as providing a service to the customer. The 1982 Supply of Goods and Services Act, Section 13  states that ‘In a contract for the supply of a service where the supplier is acting in the course of a business, there is an implied term that the supplier will carry out the service with reasonable care and skill’.  The key term here is reasonable; what would a reasonable person judge to be a service that was carried out in a competent fashion? Note, the law does not require that a contractor provides the perfect service; there is a realisation that contractors are human and to expect perfection is unreasonable.

So how then can a cyber security contractor ‘prove’ its competence and ability to deliver a reasonable service?  Whilst the emphasis remains on the accuser to prove incompetence, it doesn’t hurt to ensure that a good, pro-active defence is in place.  First of all, the competence of employees must be evaluated and baselined.  There are a plethora of cyber security qualifications available, drawing comparisons between qualification awarded by different bodies can be difficult, but it remains perfectly possible to ensure that consultants are qualified for the tasks they are expected to perform, and perhaps most importantly of all, maintain those qualifications.  Secondly, cyber security is a very broad field and being an expert in every area is almost impossible, therefore assigning consultants to tasks which suit their skills sets is hugely important.  The supervision of less well qualified personnel must also be taken into account; junior staff members must be able to develop their skills, but for the customer’s sake, they must be supervised properly in the process. It’s worth companies remembering that they are responsible for the actions of their employees whilst delivering a contract, via vicarious liability.  Their mistakes will come back to haunt the employer unless sufficient care is taken.  We must also ensure that we appropriately manage the expectations of our customers.  No venture is ever risk free and there is no one piece of technology which will solve every problem; our goals should be clearly stated that we intend to reduce the risk to an acceptable level, not eradicate it completely.  If we promise too much then it’s no surprise that customers expect too much.  Finally, whilst the above is correct for English Law, other jurisdictions have different rules; companies that work globally would be wise to ensure they understand the local environment properly before signing a contract.

The cyber security profession is evolving and it is only to be expected that practitioners will face greater scrutiny.  Rather than adopt the position that companies like Affinity are looking for a scapegoat for their own failures, we must ensure that we are able to consistently deliver a good enough service.  This may be the first such action, but I doubt it will be the last.

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Round-up: Top posts of 2015

2015 is almost over and we have been pleased and delighted to welcome many new followers and contributors to the Advent IM Holistic Security blog. It’s hard to wade through all the content but we thought it would be nice to present you with a list of some of our most popular posts this year, by month. (This is based upon what people read and not necessarily when they were published.)

jAN 2015In January, we warned you to watch out for phishing emails if you had nice shiny new devices for Christmas. We were recognised as Cyber Security Solution Suppliers to Her Majesty’s Government and we enjoyed a visit from The Right Honourable Francis Maude to talk all things CyberSec.

 

In FFEB 2015ebruary, we had a visit from James Morrison MP to talk about how cyber attacks affect local and national businesses, we launched Whitepaper on CCTV in schools and discussed the key ‘watch-outs’ in off-shoring data in relation to Data Protection

 

MAR 2015In March, we were exhibiting and speaking at the Security & Policing Event at Farnborough (we will be at the next one too, watch this space for details!) Mike Gillespie’s quote in The Sunday Times, talking about SMEs and Cyber Security back in 2014 suddenly shot back up the blog statistics, as people explored some of our older posts.

 

april 2015In April, law firms were in the sights of the ICO and we blogged about it and people looking for Senior Information Risk Owner Training found their way to the blog. Of course, if you do want to book training you need to go via the website

mAY 2015

In May, Ransomware was on everyone’s radar, including ours.  A lot of readers also sought out an old post on mapping the control changes in ISO 27001 2005 vs. 2013 and we were glad they found our tool to help them with this. We think that more businesses will want to think about this standard in 2016 as security awareness continues to grow and the common sense reveals the huge commercial benefits.

JUN 2015In June, the changes to EU Data Protection regulations had a lot of people talking. Dale Penn gave a no nonsense post, explaining what it meant and it was very well received. We had a Risk Assessment methodology post from Del Brazil, talking, Attack Trees. A post that was also very well read came from Julia McCarron who discussed the risk in continuing to run Windows XP

JUL 2015In July, Social Engineering was a key topic and one of our blog posts was very well visited, The Best Attack Exploit by Dale Penn is still receiving visits. Dale also wrote about hacking Planes, Trains and Automobiles, with clarity, as well as the coverage this kind of hacking was receiving.

AUG 2015In August, we heard about Hacking Team being hacked and it revealed some very risky security behaviour. Dale Penn wrote about this event and other security specialists being targeted. In August, a very old blog post started to get some traffic again as people wanted to read about secure destruction of hard drives and a guest post from Malcolm Charnock got hoisted back into the charts.

SEP 2015In September, TOR was in the press sometimes as a hero, but usually as a villain…well perhaps not a villain but certainly suspicious. We tried to throw some light on what TOR is for the uninitiated and explain why and how it is deployed by a variety of users. It came courtesy of Del Brazil. Another very old post on USBs also got raised from the archive – The Ubiquitous Security Breach.

OCT 2015In October, traffic to the blog doubled and we welcomed many more new readers. All of the posts mentioned here were read but far and away the winner was Crime of Our Generation from Chris Cope, talking about TalkTalk’s disastrous breach.  Marks and Spencers were discussed by Julia McCarron in light of their own security failure. Attack of the Drones discussed a variety of drone-related areas, uses and unintended consequences. A nuclear power plant worker was found researching bomb making on a laptop at work and the EU Safe Harbour agreement melted away. It was a very busy month…

NOV 2015In November, The Bank Of England expressed some firm opinion on cyber security requirements in the Financial sector. Morrisons staff took to the courts to sue over the data breach that exposed their personal information. Australia jailed a former junior bureaucrat who leaked defense material onto the notorious 4Chan website. The previous posts on TalkTalk, M&S, BoE, Safe Harbout and EU DP Regulations were also extensively read in November.

dEC 2015And finally, December…Well the Advent Advent Calendar has been a festive fixture for three years now so we had to make sure it was included and it has, as always,  been well trampled and shared. We also added a new festive bit of fun in the form of the 12 Days of a Phishy Christmas and some Security Predictions from the team for 2016. Why would anyone hack the weather? was a look at how attacks can be intended for other parts of a supply chain. Finally TalkTalk popped up in the news and a conversation again, as it emerged that Police had advised the firm not to discuss their breach.

Christmas card 2015

Security Predictions for 2016

As 2015 draws to a close, we asked the Advent IM Staff to ponder the challenges for next year. 2015 saw some huge data and security fumbles and millions of people had their personal information exposed as hack after hack revealed not only how much this activity is on the increase, but also how  the security posture of some businesses is clearly unfit for purpose.

Over to the team…

Image courtesy of Vlado at FreeDigitalPhotos.net

Vlado at FreeDigitalPhotos.net

 

Dale Penn – I predict that with the recent introduction of Apple Pay and Google’s Android Pay we will see a large upswing in mobile device targeted attacks trying to get at our bank accounts.

Del Brazil – Attacks will be pushing in from the Siberian peninsular coupled with additional attacks from the orient- this will bring a chill to the spines of organisations.  These attacks are likely to be followed by sweeping phishing scams from the African continent.  There is also the likelihood that attacks towards HMG assets from Middle Eastern warm fronts will further identify/expose weaknesses within organisations. Closer to home is the ever increasing cold chill developing within organisations as the realisation that the threat from insiders is on the rise. In summary it’s going to be a mixed bag of events for a number of wide ranging organisations. However on the whole, as long as organisations grab their security blanket they will be best placed to ward off the majority of attacks.

Chris Cope – If 2015 saw a significant number of high profile information security breaches, then expect 2016 to be more of the same.  Attackers are getting cleverer at exploiting weaknesses; most notably those presented by people.  I confidently predict that a significant number of incidents in 2016 will feature poor security decisions made by employees.  I also predict a significant challenge for many organisation which hold personal data.  The forthcoming EU regulation on data protection will provide significant challenges on the protection of personal information of EU citizens.  With a significant increase in financial sanctions highly likely, the importance of safeguarding personal data has increased dramatically for any organisation, even those who were not challenged by the penalties previously awarded by the Information Commissioners Office (ICO).  Could this be the start of a wider regulatory drive to improve information security – probably not, at least not yet. Finally, with continuing uncertainty across key areas of the globe, particularly the Middle East, we will also see more examples of ‘cyber warfare’ as this nascent capability continues to be exploited.  This will lead to a flurry of reports on how cyber war is about to doom us all or is irrelevant (depending on one’s viewpoint); surely an opportunity to educate the wider populace, and key decision makers, on what information security, and its potential consequences, could actually mean?

Mark Jones – I predict…

  • Cloud security becomes even more important as more and more businesses move services there – more demand for ISO27017
  • Related to the above, more Data Centre Security certifications due to contractor (customer) requirements
  • More BYOD-related security incidents with more mobile malware found on all platforms with China the main source – mobile payments being a prime target
  • Cyber Essentials leads to more demand for ISO27001 certifications from SMEs
  • Privileged insider remains the main Threat Source & Actor
  • More incidents relating to online cyber-extortion / ransomware
  • With increasing demand for infosec specialists and/or DPOs organisations will find it more difficult to recruit than ever
  • More incidents relating to the Internet of Things – smart devices such as drones falling out of the sky causing harm; more car computers hacked resulting in more car theft

Ellie Hurst – Media, and Marcomms Manager – I predict the growth of ransomware  in business.  Ransomware, is mainly (though not exclusively) spread by phishing and given the success of phishing as an attack vector and that one in four UK employees don’t even know what it is (OnePoll for PhishMe), I think it will continue to be the most likely form of ransomware proliferation. Of course, it can also be spread by use of inappropriate websites and so businesses that do not have, or enforce a policy or exercise restrictions in this area, will also find themselves victims of this cynical exploit.

A word from our Directors…

Julia McCarron

Julia McCarron – Advent IM Operations Director – I predict a RIOT – Risks from Information Orientated Threats.

 

 

Mike Gillespie_headshot

 

Mike Gillespie – Advent IM Managing Director – I predict an escalation in the number and severity of data breach in the coming year. Recent failures, such as TalkTalk, VTech and Wetherspoons highlight that many businesses still do not appreciate the value of the information assets they hold and manage. Business needs to increase self-awareness and looking at the Wetherspoons breach, ask the difficult question, “Should we still be holding this data?”

I think the buzz phrase for 2016 will be Information Asset Owners and if you want to know more about that, then you will have to keep an eye on what Advent IM is doing in 2016!

Why would anyone want to hack the weather?

A review of the news of the BoM attack  from Security Consultant, Chris Cope.

Image courtesy of Stuart Miles at FreeDigitalPhotos.net

Or more precisely, why would anyone want to hack the Australian met office?  Well, its happened and officials are quick to announce that the damage will take millions of dollars to fix and that China was responsible for the hack.  Its not the first time that allegations have been made against Chinese hackers and, with the information available, it is pure speculation for non-official sources to speculate on how accurate the Australian allegation is.  But what is interesting is the close links between the Australian met office and the Ministry of Defence.  The nature of the links aren’t specified, but for an attacker looking to infiltrate the Australian Ministry of Defence, the obvious ways in are more than likely to be heavily protected.  But what about subsidiaries?  Could the Australian met office represent a weak link?  In this case, perhaps not as the intrusion was detected but there remains a lesson here for all companies.  Increasingly, outsourcing is becoming more common.  Services that organisations don’t want to deliver themselves are passed on to a service provider.  So, whilst we might be content that the security measures in place for our company are robust, can we say the same about those third parties that we connect to?  What assurances have been carried out, do contracts cover security consideration, are those connections monitored and is there a joined up incident reporting procedure?  All of these are valid questions and ones that are increasingly important in our interconnected world.  If you don’t know the answers to these questions, perhaps its time to find out, before a trusted partner becomes your Achilles Heel.

Image courtesy of Stuart Miles at FreeDigitalPhotos.net

 

Targeting of “Western” Critical National Infrastructure and how we all play a part in its defence.

I have read several opinion pieces that suggest ISIS is planning a cyber-geddon style attack on “the West’s” Critical National Infrastructure (CNI). Given the current nature of warfare and the growth of cyberwar/terrorism this seems like a logical opinion.

From the inaugural FT Cyber Security Summit in June this year:

Countries are having to defend themselves against an increasing number of attacks on their information and communications systems from unfriendly states, terrorists and other foreign adversaries. NATO, for example, in June adopted an “Enhanced Cyber Defence Policy”, outlined
in a public information document circulated by the 28-member intergovernmental military alliance at the conference.
“The policy establishes that cyber defence is part of the Alliance’s core task of collective defence, confirms that international law applies in cyberspace and intensifies NATO’s cooperation with industry,” states the document. Key aspects of the policy were discussed at
the event including the fact, reiterated by a member of the audience, that a digital attack on a member state is now covered by Article 5 of the treaty, the collective defence clause, meaning that NATO can used armed force against the aggressor.

We can all play a part in securing our CNI by securing our own networks and businesses to make them less likely to get used as mules or zombies to deliver this threat to our CNI. Back in 2011, Chatham House issued a report on cyber Terrorism and one of its recommendation back then was,

Training and development of staff in cyber security
measures should be seen as an integral part of risk
mitigation strategies.

This says staff, not IT staff or security staff just staff and this is because ‘cyber’ is a part of everyone’s day with very few exceptions. Behaviour and culture have an impact on CNI security. Through supply chains, we are all connected and through our IP enabled devices both at home and work, these connections become ever more complex and exploitable. Part of the problem as I see it is a bit of a disconnect with security at the top of many of our organisations.E&Y visuals security survey 2012 2

 

This is where culture is driven from and addressing this worrying knowledge gap is vital. Evidence for this lack of understanding comes from businesses themselves.

 

Board Compliance visual

 

IFSEC top 40 most influential in Security – Mike is at Number 8!

http://www.ifsecglobal.com/top-40-influential-people-security-results-just-ifsec-international-2014/#comments

Well done to our MD, Mike Gillespie for making into the Top 10 of the Most Influential in Security 2014.

This has been a great week at IFSEC for Mike. His presentation on UK Cyber Security Posture was very well received and we will be voicing over a version for the website and youtube soon. Getting into the top ten of this prestigious list is a great achievement.

Cork Shot Out From a Bottle of Champagne

Sunday Times – Mike Gillespie on SME Cyber Security

Excerpt from The Sunday Times dated 16th February 2014

Small firms can be targeted for their clients’ data as well, said Mike Gillespie, director
of cyber research at the Security Institute, the industry body. “Look at the number of
small businesses that are suppliers or subcontractors to government and big business,”
he said.

 

Read the article in full here